Bengolbed believes that when a user shares their data with us, it is an act of trust. This privacy policy explains in detail how we honor and protect that trust.
The four principles that guide how Bengolbed handles your data
Your data is never sold or leased to any third party.
All stored data is protected with AES-256 encryption.
If you close your account, your data will be deleted within the designated timeframe.
All policies are written in plain, straightforward language — no complex legal jargon.
Bengolbed only collects information that is genuinely necessary to provide its services. We do not collect data beyond what is needed. The types of data we collect fall into three categories.
First, registration & identity information: The information you voluntarily provide when creating an account — your full name, mobile number, email address, and date of birth. This data is used for account management and age verification.
Second, transaction data: A record is kept of every deposit or withdrawal you make via bKash, Nagad, or any other payment method. This includes the amount, timestamp, payment method type, and transaction status. Your full payment account number is never stored — only the last few digits are retained for identification purposes.
Third, Automatically Collected Information: When you use the Bengolbed website or app, certain technical information is automatically collected — such as your device type, operating system, browser, IP address, and time spent on each page. This information is used to improve the quality of our platform.
| Data Type | Reason for Collection | Retention period |
|---|---|---|
| Registration information | Account management, age verification | 5 years after account closure |
| KYC documents | Identity & Address Verification | 7 years after account closure |
| Transaction records | Financial accountability, dispute resolution | 7 years from the date of transaction |
| Device & Log Information | Security Monitoring | Up to 12 months |
| Cookies Data | Improving user experience | Until end of session or up to 1 year |
Bengolbed uses your data solely for the purposes necessary to provide you with a better experience. Each of those purposes is clearly outlined below.
Bengolbed's policy: Your data is never sold to advertisers or third parties. If you no longer wish to receive marketing communications, you can opt out at any time from Account Settings.
Bengolbed shares your personal information in as few places as possible. Your data may only be disclosed to third parties in the limited circumstances outlined below:
Never: Bengolbed never sells, rents, or permanently transfers your data to advertisers, data brokers, or unknown third parties.
Bengolbed uses internationally recognised technology to protect your data. The key security layers are outlined below.
Transmission encryption: All data transmitted between your browser or app and Bengolbed's servers is encrypted using TLS 1.3, making it unreadable to anyone who might intercept it.
Storage Encryption: Sensitive data stored in our databases — particularly KYC documents and payment information — is protected with AES-256 encryption. Only authorized systems can access this data.
Access control: Bengolbed employees can only access the data necessary for their role. All access is logged and reviewed on a regular basis.
Regular Security Audits: Independent security experts regularly conduct penetration testing on Bengolbed's systems. Any vulnerabilities identified are resolved immediately.
In the event of a data breach: In the event of a data security breach that puts your information at risk, Bengolbed will notify you within 72 hours and take immediate steps to address the issue.
The Bengolbed website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of Bengolbed from working properly.
Every Bengolbed member has specific rights over their own data. No reason is required to exercise these rights.
Bengolbed may update this privacy policy when necessary. For significant changes, members will be notified in advance via email or in-app notification.
Checking the "Last Updated" date at the top of the page from time to time will help you stay informed of any changes. Continued use of the site after any update will be considered acceptance of the revised policy.
If you have any questions or concerns about our Privacy Policy, please get in touch with us:
Right to Lodge a Complaint: If you believe Bengolbed has violated your privacy rights, please notify us first. We will work to resolve the issue within 30 days.
Bengolbed's Multi-Layer Data Protection System
All data transmitted between your device and Bengolbed's servers is encrypted using the latest TLS 1.3 protocol — bank-level security.
Sensitive data stored in our databases is protected with AES-256 encryption — unbreakable by even the most advanced cyber systems in the world.
If any unauthorized access to your account is attempted, our AI system detects it instantly and blocks the session.
Bengolbed employees can only access the data required for their specific role. All access is recorded in an audit trail.
Servers are hosted in AWS ISO 27001-certified data centres, with regular backups and a disaster recovery plan in place.
Independent security experts audit Bengolbed's systems every 6 months. Any vulnerabilities found are addressed immediately.
Bengolbed respects each member's rights
You have the right to know what information Bengolbed holds about you. Submit a request through Account Settings or contact support, and we will provide your data within 30 days.
If any of your information is incorrect, you can request a correction. Contact our support team and it will be updated promptly.
After your account is closed, you may request deletion of any data we are not legally required to retain.
If you no longer wish to receive promotional emails or SMS, you can turn them off at any time from Account Settings. Essential service-related messages will not be affected.
You can request a copy of the data Bengolbed holds about you in a portable format. Such requests will be fulfilled within 30 days.
Your data is secure on Bengolbed, your transactions are transparent, and your gaming experience is yours to enjoy. Register today.
Frequently Asked Questions About Using the Platform